privacy policy

The Durham Company Ltd is fully committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We will never sell or make available your information to third parties for marketing purposes.

We collect information about you for the following reasons:

- Confirm Requests you have made
- Communicate with you
- Respond to any requests you have made for information
- Notify you of new or special offers and services

Our aim is to provide you with the best possible service.

You may unsubscribe from receiving any marketing e-mail from us at any stage.

The type of information we will collect about you includes:

- Your Name
- Address
- Telephone Number
- E-mail

This information is required to enable us to fulfill your requests and to communicate with you.

The Durham Company Ltd holds the above information:

- For our business records required by law
- For the general marketing, management and running of our business
- To comply with legal, regulatory, insurance, security, audit and processing requirements

The personal information that we hold will be held securely in accordance with our internal security policy and the law. You have the right to check the information that we hold about you by contacting us. Your right to access or correct your personal information is subject to the relevant legal restrictions. If you find any inaccuracies, we will delete or correct it promptly.

We use session cookies and JavaScript on our website. This is part of how we process your requests for information and order requests via online forms. It may be necessary to have cookies enabled on your browser to enable you to view some parts of our WebSite. We do not store any personally identifying information. Session cookies enable us to store information about the entries in a form so that we can ensure the form has been filled in as required. Once the form is submitted and the thank you page displayed, the session cookie is removed.

Data transmission over the internet cannot be guaranteed as totally secure. While we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk.

When you browse our website we may automatically collect non-personal information about you such as the type of Internet browser you use, the type of operating system, keywords and phrases used to find our website or the website from which you linked to our web site and the pages you visited while you were using the website.

You cannot be identified from this information and it is only used to assist us in providing an effective service on our website and to improve our search engine ratings.

If you have any questions/comments about privacy please contact us at:

Max Recycle
Hawthorne House
Blackthorn Way
Sedgeletch Industrial Estate
Fencehouses
Tyne & Wear
DH4 6JN

T: 0845 026 0026
F: 0845 026 0025
E: recyclenow@maxrecycle.com
W: www.maxrecycle.com